Senior leadership
Sam Mansford
Director of Service
With 20 years of experience in the IT and education sectors, Sam is Director of Service at inTEC, providing strategic leadership across service delivery, technology innovation and customer relationships. He is responsible for driving service excellence, developing high-performing teams and ensuring schools, Multi-Academy Trusts and organisations receive reliable, forward-thinking technology solutions that deliver real value.
Beginning his career as an IT Apprentice shortly after leaving school, Sam has progressed from frontline technical support into senior leadership, gaining extensive experience across leading Multi-Academy Trusts and Managed Service Providers. Throughout his career, he has led complex digital transformation programmes, developed and delivered ICT strategies, overseen large-scale infrastructure and cloud migrations, and introduced innovative technologies that improve operational efficiency, security and the experience of staff and pupils.
Combining a strong technical background with commercial awareness and strategic leadership, Sam plays a key role in shaping how inTEC delivers and evolves its services. He is passionate about using technology, automation and intelligent systems to simplify IT management, improve service performance and create scalable, sustainable solutions. He remains actively involved in technology development, bridging the gap between strategic vision and practical delivery.
Sam believes that exceptional service starts with people. He is committed to building strong teams, developing talent and creating a culture of accountability, collaboration and continuous improvement. By working closely with education leaders and customers, he ensures technology decisions align with their wider objectives and deliver meaningful, long-term benefits.
Outside of work, Sam's passion for technology and creativity extends into music, having previously worked as a club and radio DJ. Above all, he enjoys spending quality time with his family.