A Managed IT service delivering transparency & improved cost management, with a personal approach that makes inTEC EDUCATION a trusted partner for school staff
Managed IT Service Case Study
The Challenge
When Parkside School needed their original computer network and IT systems set-up, they engaged inTEC EDUCATION to scope and deliver the implementation. In addition to the core IT requirements, inTEC EDUCATION delivered all the cabling and AV systems.
But when it comes to the provision of ongoing support services, it was not an automatic decision for Parkside to award the contract to the same company that had done the implementation. Their normal process is based on detailed research and personal recommendation from other schools.
More importantly, they have high expectations of a company that replies very quickly to requests and quotes, and will collaborate with proactive suggestions for improvement – not just respond to issues and answer questions.
“When they quote for us, it’s not just for now; it’s for the next few years. inTEC EDUCATION ensure we are always looking forward, not just at the present”.
Alex Gainer – Head of IT
