Managed IT Support Services
The cost of ensuring in-house staff have the knowledge & qualifications to keep your school IT fully operational represents a significant impact to your IT budget.
Traditional in-house support strategies are predicated on a reactive support model typically focused on fire-fighting and issue resolution. This can make it challenging to both operate and maintain a fully-functioning IT environment which properly supports your daily operational needs and the full diversity of technologies deployed. Little time is left to pre-empt issues and pro-actively manage your systems.
This is especially true if your school has a largely aging IT estate, or combination of legacy systems and new, recently deployed technologies.
inTEC Education
Our Services
Our managed service options provide the expert support you need with the advantage of predicable budgeting.
Managed IT
A strategic service that enables schools to improve the quality of their IT support systems and processes, whilst managing and reducing costs.
Remote Support Services
A combination of services available to suit all needs, from Helpdesk services logging support calls via email or telephone to proactive support delivering real-time monitoring of IT infrastructure and applications.
Onsite Support
Providing schools with the capability to resolve any issue, our onsite support delivers both one-off engagements and managed support to complement both Managed IT and remote services.
SUPPORT STRATEGY
Strategic services to improve the quality of IT support systems and processes, reduce costs and improve governance.
PROACTIVE MANAGEMENT
Reduce unplanned downtime and outages, ensuring that your education delivery remains uninterrupted.
TRUSTED PARTNERS
We pride ourselves on close relationships with technology vendors, providing early access to new and upgraded technologies.
